Term & Condition

Term & Condition

1. Booking Confirmation:

• All bookings must be confirmed by the customer in writing (via email or online booking platform).
• A booking is only confirmed upon receipt of a deposit or full payment as per the specific tour operator’s policies.
• The operator reserves the right to cancel a booking if the payment is not received by the due date.

2. Payment Terms:

• A deposit of 20%-30% of the total tour cost is required to secure the booking.
• Full payment is due 30 days before departure unless specified otherwise.
• Payment can be made via bank transfer, credit card, or through the booking platform.
• For Wire transfer Bank Detail:

Account Name: Snow Bank Adventure Pvt Ltd

Beneficiary Bank: Nepal Investment Mega Bank Ltd

Bank Address: Thamel, Kathmandu, Nepal

Current/ Account No: 13201050046817

Swift Code: NIBLNPKT

3. Cancellations:

• Cancellations made 60 days or more before departure may incur a cancellation fee of up to 10-20% of the total cost.
• 30-60 days before departure: 50% of the total cost is non-refundable.
• Less than 30 days: No refunds will be given.
• The cancellation policy may vary depending on third-party bookings (e.g., flights, accommodations).

4. Changes to the Itinerary:

• The operator reserves the right to make changes to the itinerary due to unforeseen circumstances (weather conditions, local strikes, emergencies, etc.).
• If significant changes are made to the itinerary, the customer will be offered an alternative or a full refund.

5. Travel Insurance:

• It is strongly recommended that customers purchase comprehensive travel insurance covering cancellation, medical, emergency evacuation, and lost luggage.
• The operator is not responsible for any expenses related to medical emergencies, accidents, or loss of belongings during the trip.

6. Liability:

• The operator takes no responsibility for loss, injury, or damage caused to clients during the trip, except where required by law.
• Clients are expected to follow local laws, regulations, and guide instructions to ensure their safety and well-being.

7. Health and Fitness:

• Clients are required to disclose any pre-existing medical conditions or concerns before booking.
• Participants should be in good health and physical condition, especially for trekking or high-altitude activities.

8. Passport and Visa:

• Customers are responsible for ensuring they have valid travel documents, including passports and necessary visas for entry into Nepal.
• Nepal requires a Tourist Visa, which can be obtained online or on arrival for most nationalities.

9. Group Size:

• Some tours may require a minimum number of participants to proceed.
• If the minimum number of participants is not met, the tour may be canceled or postponed.

10. Accommodation and Meals:

• The accommodation provided will match the description on the tour details page (standard hotels, guesthouses, or luxury options).
• Meal inclusions depend on the package booked (e.g., breakfast-only, full board, etc.).

11. Personal Responsibility:

• Clients are responsible for their personal belongings during the trip.
• The operator is not responsible for lost, stolen, or damaged property.

12. Disputes and Claims:

• Any disputes or claims should be addressed directly to the operator’s customer service during the trip.
• Legal claims or disputes should be resolved in the jurisdiction specified in the booking agreement.

13. Force Majeure:

• Neither party will be held liable for failure to meet obligations in case of events beyond control (natural disasters, pandemics, political unrest, etc.).